Skip to Content

License Activation

We have a customer deploying via Citrix/Remote Desktop and they are running into issues. Is this blocked in your library?

Running library over the network requires network license. We do not sell it through the WEB-site’s e-store because this license normally includes the number of allowed users in the network, though the unlimited network license might be also available.

Network licensing is only supported when running the protected library over the network; this will not work with the application running locally and vice versa.

Faq Category:
License Activation

Is it possible to switch from 32bit to 64bit OS with the same dongle key?

Yes, an upgrade of the library can be purchased and you need to install the 64bit drivers for the dongle key. Please contact Customer service for pricing and placing an order.

Faq Category:
Dongle Keys

Can I upgrade my HASP HL PRO dongle keys I already have on hand with your newer library and without sending them back?

Yes, 2DTG can prepare a new license for your key and send you a new file to setup the dongle license. Please notify Customer Service of the upgrade and they will be happy to assist you with the process.

Faq Category:
Dongle Keys

I tried to activate license of my system online but I recveived an error message(s): "Could not communicate with server.", "Activation failed. Error Code 2". What has happened and how can I resolve this issue?

This error means that communication port - port 80 (HTTP) - that activation module is using to communicate to your PC is not allowed in your company network. Ask your network administrator to temporarily open this port or use Manual Activation option.
You may also try temporarily disabling any firewall or Internet security software.

Faq Category:
License Activation

Where can I download the dongle key drivers needed for my Operating System?

You can click on the following link and you will find the "End-User Dowloads" for all drivers available: http://www3.safenet-inc.com/support/hasp.aspx .

Faq Category:
Dongle Keys
Syndicate content