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License Activation

We have a customer deploying via Citrix/Remote Desktop and they are running into issues. Is this blocked in your library?

Running library over the network requires network license. We do not sell it through the WEB-site’s e-store because this license normally includes the number of allowed users in the network, though the unlimited network license might be also available.

Network licensing is only supported when running the protected library over the network; this will not work with the application running locally and vice versa.

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Faq Category:
License Activation
Taqs:
License Activation network license

I tried to activate license of my system online but I recveived an error message(s): "Could not communicate with server.", "Activation failed. Error Code 2". What has happened and how can I resolve this issue?

This error means that communication port - port 80 (HTTP) - that activation module is using to communicate to your PC is not allowed in your company network. Ask your network administrator to temporarily open this port or use Manual Activation option.
You may also try temporarily disabling any firewall or Internet security software.

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Faq Category:
License Activation
Taqs:
License Activation
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